Terms of Service

Agreement to Terms

By accessing or using ProXact Estimates services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Our Services

ProXact Estimates provides professional insurance claim estimation services using industry-standard software, including Xactimate by Verisk. Each scope includes a detailed line-item breakdown of materials, labor, and relevant overhead costs. We work directly from project photos, scope documentation, and any supporting materials you provide.

• Water mitigation and restoration scopes
• Reconstruction and repair documentation
• Roofing damage assessments and supplements
• Xactimate documentation services

Final claim settlements are determined by insurance carriers and adjusters. Our estimates serve as professional documentation to support your claim.

Client Responsibilities

• Provide accurate and complete information about your project
• Respond to requests for additional documentation in a timely manner
• Use our documentation for legitimate insurance claim purposes
• Review delivered estimates and request changes within 30 days

Payment Terms

Pricing for estimation services is discussed during the initial consultation and varies based on scope complexity. Payment is due upon delivery of the completed estimate unless otherwise agreed in writing. We accept standard payment methods and provide invoices for your records. If a project requires revisions beyond the original scope, additional fees may apply and will be communicated before work begins.

Disclaimer

Our deliverables are professional assessments based on the information provided. We do not guarantee specific claim outcomes or insurance settlements. ProXact Estimates is not an insurance company, adjuster, or legal advisor. Estimate accuracy depends on the completeness and quality of provided documentation, including photos, measurements, and scope details. Actual repair costs may differ due to unforeseen conditions, material price fluctuations, or changes in project scope.

Limitation of Liability

ProXact Estimates' liability is limited to the fees paid for our services. We are not liable for indirect, consequential, or punitive damages. We are not responsible for claim denials or settlement amounts determined by insurance carriers.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of ProXact Estimates and protected by applicable laws. Documentation provided to clients may be used for their intended insurance claim purposes.

Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. Material changes will be communicated via email or a prominent notice on our website.