Privacy Policy

Introduction

ProXact Estimates ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or use our services. By using our site, you consent to the practices described below.

Information We Collect

When you contact us or request our services, we may collect your name, email address, phone number, company name, and project details related to your inquiry. We also collect property and claim information necessary to prepare your estimate. Our site may use cookies and similar tracking technologies to remember preferences and understand how visitors navigate. Analytics cookies are disabled by default and only enabled after explicit consent.

How We Use Your Information

• To provide our insurance claim estimation services
• To respond to inquiries and support requests
• To improve our website and user experience
• To send service-related communications

Information Sharing

We do not sell your personal information. We may share details only when required by law or with trusted service providers who help us operate our business under strict confidentiality agreements. We will never share your claim documents or project details with third parties without your explicit consent.

Data Security

We use industry-standard security measures to protect all collected data, including encrypted connections (TLS/SSL) and secure data storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security. All claim documents, photos, and project details are handled with strict confidentiality.

Your Rights

• Access personal data we have collected about you
• Request correction of any inaccurate or incomplete records
• Request deletion of your personal data from our systems
• Opt out of marketing communications at any time

To exercise any of these rights, please email us at contact@proxactestimates.com. We will respond within a reasonable timeframe.

Data Retention

We retain personal records only for as long as necessary to fulfill the purposes for which they were collected. Project-related records are typically retained for a reasonable period following the completion of services to support follow-up questions or supplemental claims. Once data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.