Privacy Policy

By · Published · Updated

Introduction

ProXact Estimates ("we" or "us") respects your privacy. This policy explains how we collect and use information when you use our website or services.

Information We Collect

When you contact us or request our services, we may collect:

  • Name and contact information (email, phone)
  • Company name
  • Project details related to your inquiry
  • Property and claim information necessary to prepare your estimate

We also collect basic technical details (such as browser type, device type, and IP address) to help us improve our website. Our site may use cookies and similar tracking technologies to remember preferences, understand how visitors navigate our pages, and analyze overall site traffic. These cookies do not collect personally identifiable information on their own. You can manage cookie preferences through browser settings at any time.

We may use third-party analytics services, such as Google Analytics, to gather aggregated usage metrics. This helps us understand which pages are most visited and where we can improve the user experience. Analytics are collected in anonymized form and is not linked to individual users.

How We Use Collected Information

  • To provide our estimation services
  • To respond to inquiries and support requests
  • To improve our website and services

Information Sharing

We do not sell personal information. We may share details only when required by law or with service providers who help us operate our business (under confidentiality agreements).

Data Security

We use reasonable measures to protect all collected data. However, no internet transmission is completely secure.

User Rights

Individuals have certain rights regarding the personal data we hold. Depending on location, these may include the right to:

  • Access personal data we have collected
  • Request correction of any inaccurate or incomplete records
  • Request deletion of personal data from our systems
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details provided at the bottom of this page. We will respond within a reasonable timeframe.

Data Retention

We retain personal records only for as long as necessary to fulfill the purposes for which it was collected, including to complete an estimate request and comply with any legal or reporting obligations. Project-related records are typically retained for a reasonable period following the completion of services to support any follow-up questions or supplemental claims. Once data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us

Questions about this policy? Contact us: